FAQ

/FAQ
FAQ2018-04-13T06:32:08+00:00
How to remove the bulb from inside the salt lamp?2018-12-13T14:36:18+00:00

Turn lamp upside down and push stopper (if present) to one side. Slowly pull the cable, till holder starts to withdraw and hold both prongs of the holder inwards to avoid damaging them. The prongs prevent the bulb from being destroyed once inside the salt lamp. Once you have removed the bulb holder successfully, unscrew the bulb anti-clockwise and replace.

How to lit the candle?2018-04-13T06:39:20+00:00

Press the prongs towards the bulb and insert in Lamp, once both prongs inside lamp then it can be pushed all the way until holder base touch lamp.

How to insert bulb holder inside Lamp?2018-04-13T06:38:31+00:00

Press the prongs towards the bulb and insert in Lamp, once both prongs inside lamp then it can be pushed all the way until holder base touch lamp.

Turn bulb anticlockwise to remove.2018-04-13T06:37:44+00:00

Turn bulb anticlockwise to remove.

Lamp still not working after changing the fuse?2018-04-13T06:36:49+00:00

Check the bulb if it blown, replace it with similar size bulb.

Lamp not working?2018-04-13T06:36:15+00:00

Check fuse in the plug, replace with same amp fuse.

Lamp is Leaking, is it normal?2018-04-13T06:35:47+00:00

Its the nature of the Salt lamp to absorb Humidity, to keep it dry Keep the lamp away from window and humid areas, keep lamp on(glow)  for few hours a day to keep it dry.

How to Remove Bulb from the Lamp2018-04-13T06:34:58+00:00

Push the lock to one side (if present), pull the wire slowly and hold both prongs before removing the holder fully, it prevent bulb from smacking inside the holder.

Lamp is WET when received?2018-04-13T06:34:27+00:00

A: wipe lamp with dry cloth also remove cable and dry inside before plunging and turning on.